Our Promise

At Vitaid, we are committed to providing you with products that are 100% authentic and sourced exclusively from reputable pharmaceutical suppliers within the European Union.

Every item we dispatch is guaranteed genuine and comes with a minimum shelf life of 3 months, so you can shop with complete confidence.

Your trust in the quality and authenticity of our products is our top priority — and we stand firmly behind that promise.

Dispatch & Delivery

Once your payment is confirmed, your order will be promptly dispatched via Royal Mail Tracked 24 for UK deliveries and Royal Mail International Priority for international orders.

A tracking number will be provided by email, allowing you to monitor your shipment every step of the way.

At Vitaid, your convenience and confidence in the delivery process are important to us — from checkout to your doorstep.

Returns

We accept returns within 14 days of delivery (including weekends), provided the product is unused and remains in its original packaging.

Please note that return shipping costs are the responsibility of the customer.

To initiate a return, contact us at sales@vitaid.co.uk and our team will guide you through the process.

Your satisfaction and peace of mind matter to us.